We’ve been having a big argument on Milliways today on the relative merits of web forums and mailing lists. Basically the arguments are:
- In favour of forums:
- Most people are familiar with their interface
- They have a pretty interface
- You can leaf through old conversations
- In favour of mailing lists:
- I’m not forced to use any particular interface; my user experience is not dictated by the admins’ taste in UIs
- (following from the above) I can pick an interface that’s nice and fast
- I don’t have to poll them – my email client tells me when there are new posts
- I can read all the ones I’m interested in in the same place and with the same interface without having to set preferences for every single one individually
- Email is cheap to send, so doesn’t result in much server load
- You can leaf through old conversations with the help of an archive
- You get proper hierarchial threading (as opposed to linear sequences of posts with no structure)