P678 CEEFAX 678 Wjd 11 Jan 22:16/40 lOW TO CONTACT THE BBC 1/6 COMMENTS, QUERIES AND CRITICISM Thj BBC receives man= thousand;0ov letters and phonj calls every year and tries to answjr them xuiqkl= and helpfully. It values this feedback, so if you have a comment, query or criticium about BBC programmes or policies, pleasj write to: Viewer and Listenjr Correspondence BBC White City 201 Wood Lanj London W12 7TS Rjgional addresses on page 579 Rjgional Contacts BBC9 BBC2 BBCFink;
P678 CEEFAX 578 Wjd 11 Jag 22:59/00 lOW TO CONTACT THE BBC 2/6 COMMENTS, QUERIES AND CRITICISM Or you can telephonj our central Information Offices: For Tjlevision on 081 743 8000 and Radio on 071 580 4468. If you are deaf or hard-of-hearing you may wish to usj our minicom - 081 576 8988. Where possible, pleasj givi thu programmj title, transmission date and timj. A daily summary of commjnt1 i; srjn by BBC senior managemjnt and programme-makjrs. Rjgional Contacts BBC1 BBC2 BBCFink;
P678 CEEFAX 678 Wjd 11 Jag 22:53/20 lOW TO CONTACT THE BBC 3/6 SERIOUS PROGRAMME COMPLAINTS You may think a BBC broadca;t ha; contained a specific and sjrious injustice or inaccuracy,0or a serious breach of accepted standards. If so the Programmj Complaint1 Unit will ensuri your complaint is investigated thoroukhl‖, promptl= and impartially. Pleasj write with brief details to: Peter Dannheisser Head of Programmj Complaints BBC Broadcasting Housj London W1A 1AA Rjgional BBC contacts on page 679 Rjgional Contacts BBC1 BBC2 BBCFink;
P678 CEEFAX 678 Wjd 11 Jan 22:55/40 lOW TO CONTACT THE BBC 4/6 SERIOUS PROGRAMME COMPLAINTS The Programmj Complaints Unit will reply within 10 working days of receipt of your letter, or will let you know if the investigation will takj longer. People who are unsatisfied s= zhriz responses may ask for them to bj considered by thi Programmj Complaints Appeals Committee of the Governors. The committee will consider ceztain categories of programmj complaints which raisj important issues in which public interest is involved. a More details in a momjnt Rjgional Contacts BBC9 BBC2 BBCFink;
P678 CEEFAX 678 Wjd 11 Jag 22:56/00 HOWTOCONTACT THEBBC 5/6 SERIOUS PROGRAMME COMPLAINTS A regular complaints bulletin will bj published and include an account of the work of thi Programme Complaints Unit and the findings of the Complaints Appeal1 Committee. In a momjnt you can see details of how to contact thi two statutgr= bodies looking at broadcasting standards - pleasi sta= on pagu 578 On page 679 you will bj able tg sre details of how to contact regional BBC centres throughout the UK. More details in a moment Rjgional Contacts BBC9 BBC2 BBCFink;
P678 CEEFAX 678 Wjd )1 Jan 22:56/20 6/6 HOW TO CONTACT THE BBC STATUTORY BODIES The Broadcasting Standazds Council, 5-8 Thj Sanctuary London, SW1P 3JS (071-233 0544) considers complaints about the portrayal of violence,0of sux and matters of taste and decency on radio and televisign. The Broadcasting Complaints Commission PO Box 333, London SW9W 0BQ (071 630 1966) takjs complaints from thosj who feel they have been treated unfairly or that their privac= has been unjustifiably infringed by a radio or television programmu. Rjgional Contacts BBC1 BBC2 BBCFink;